What personal information do we collect?

For more information see Collection of Personal Information and Sources of Personal Information sections below.

We collect various types of information about our users in connection with the services or products, including:

• Information we collect directly from you (i.e., when given by you);
• Information we collect indirectly from you (i.e., collected when you use BoschAutoParts.com and
• Information we obtain from third-party sources.

We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes identifiers, commercial information, geo-location, internet or other similar network activity, sensory data, professional or employment-related information, and inferences. We do not collect sensitive personal information. Therefore, we do not offer a specific right to limit. The section titled “Collection of Personal Information” contains more information on these categories.

Why do we collect personal information and how is it used?

For more information see Collection of Personal Information below.

Bosch will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Is personal information disclosed, sold, or shared?

For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months, Personal Information Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.

Bosch may disclose your information with:

• Bosch affiliated entities,
• service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf,
• relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
• For the purpose of two businesses jointly controlling the data, the transfer of your data to the following controller(s) is required:
  • Data is transferred to Robert Bosch GmbH, Robert-Bosch-Platz 1, 70839 Gerlingen-Schillerhöhe, GERMANY in their capacity as a joint controller for the use of SingleKey ID. For a detailed privacy information related to the SingleKey ID, please find their privacy notice here. Bosch Security Systems, LLC. is not responsible for the privacy or data security practices of Robert Bosch GmbH, which may differ from those explained in this Privacy Notice.

Bosch may sell or share the following categories of personal information:

1. Identifiers
2. Personal Information.
3. Internet or other similar network activity.
4. Inferences drawn from other personal information.

We share or sell your personal information for the business and commercial purposes listed in Section III to the following categories of third parties:

• Social Media Networks
• Advertising Networks

To exercise your right to ask that we do not sell, share, or use your personal information for targeted advertising or profiling, please click the “Your Privacy Choices”  link here or email us directly at this email link. We also recognize the Global Privacy Control opt-out preference signal in a frictionless manner. The Global Privacy Control is available here. 

What are the risks?

• We may transfer your personal information to states, provinces, or countries other than where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other jurisdictions. You can obtain information about Bosch’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
• Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using BoschAutoParts.com.

What else should you know?

• Your personal information will be stored in the U.S. and accessible to authorized Bosch personnel, as well as authorized personnel of those parties with whom Bosch shares your personal information as described in the Privacy Policy, such as system administrators for BoschAutoParts.com Website, service providers, marketing partners, and other partners and entities performing work on our behalf.
• You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
• In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
• Any additional choices you may have are described in the full Privacy Notice below.

Notice to Canadian Users: By using the website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in our Privacy Notice and summarized above.

BOSCHAUTOPARTS.COM PRIVACY POLICY

I. Introduction.

Robert Bosch LLC is pleased to have you visit our websites and welcomes your interest in the services or products provided through the website This Privacy Notice applies to all users of the website and the Services, anywhere in the United States, Canada, and their respective territories and possessions.

The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the website and use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.

Notice to Canadian Users: By using the website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, do not access or continue to use the Bosch Website/Application or otherwise provide any personal information to us.

II. Scope

This Notice covers our treatment of personally identifiable information, as defined by numerous statutes in the United States, and personal information as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation, which we gather when you are accessing, viewing, completing, or using this website or our Services, which we gather while you are accessing, viewing, completing, or using the Services.

III. Collection of Personal Information

BoschAutoParts.com has collected the following Personal Information from users of BoschAutoParts.com within the last twelve (12) months:

Category and Sources of Information	Examples	Business or Commercial Purpose	Disclosures, sales, or sharing for targeted advertising	Retention
Identifiers We collect this information from our users, customers, and business partners. We also generate identifiers internally.	Real name, postal address, Internet Protocol address, email address, phone number, VIN, or other similar identifiers.	Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We share certain examples from this data category	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Personal Information We collect this information from our users, customers, and business partners	Name, address, telephone number, employment, employment history, VIN, email, phone number, and IP Address. Some Personal Information included in this category may overlap with other categories.	Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We share certain examples from this data category	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Commercial information We collect this information from our customers, and generate it internally during transactions with our customers	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We do not share this data	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Geolocation Data	Physical location	Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We do not share this data	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Internet or other similar network activity We collect this information from our users and customers	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. Additionally, we use technology to monitor how you interact with our websites. This may include without limitation which links you click on, information that you type into our online forms, and about your device or browser. Further, we utilize session replay technology to monitor and record mouse clicks and movements, keystrokes, and pages and content viewed by you. Please discontinue use of the website if you do not consent to our collection of such information.	Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We share certain examples from this data category	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Sensory data We collect this information from our users and customers	Audio (call recordings) or similar information	Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We do not sell/share this data	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Professional or employment-related information We collect this information from our users, customers, and business partners	Current job history, employer, and job title.	Business- To identify dealers and installers of our products to use our sites, services, and products. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We do not sell/share this data	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Inferences drawn from other personal information. We generate these internally	Profile reflecting a person's preferences, characteristics, predispositions, behavior, attitudes, abilities, and aptitudes.	Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings	We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information We sell/share certain examples from this data category	Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

 

                              

Bosch will continue to collect the Personal Information described above. If any additional Personal Information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.

IV. Sources of Personal Information.

Bosch collects Personal Information from the following categories of sources:

1. Directly from you. For example, when given by you or collected from you through your access to and/or use of the BoschAutoParts.com website and/or the Services, in context of submitting your VIN for looking up parts, requesting additional information about extended service contracts, subscribing to receive marketing communications, or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, suppliers, vendors or consultants through the BoschAutoParts.com website. This information may include, without limitation, your first and last name, address, email address, phone number, VIN, and any other information you choose to provide us.
2. Indirectly from you. For example, from observing your use of the BoschAutoParts.com website and/or the Services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, adword, etc. motivated or assisted with the visit to BoschAutoParts.com website.

Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.

V. Disclosure, Sale and Sharing of Personal Information – Past 12 Months

Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:

• Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;
• Bosch service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies;
• Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
• For the purpose of two businesses jointly controlling the data, the transfer of your data to the following controller(s) is required:
  • Data is transferred to Robert Bosch GmbH, Robert-Bosch-Platz 1, 70839 Gerlingen-Schillerhöhe, GERMANY in their capacity as a joint controller for the use of SingleKey ID. For a detailed privacy information related to the SingleKey ID, please find their privacy notice here. Bosch Security Systems, LLC. is not responsible for the privacy or data security practices of Robert Bosch GmbH, which may differ from those explained in this Privacy Notice.

By accessing and/or using the websites or the Services, you consent to the above uses and disclosure of your personal information in accordance with this notice.

Sale or Sharing of Personal Information. In the preceding twelve (12) months, Bosch /has shared or sold the following categories of personal information for the business and commercial purposes listed in Section III:

1. Identifiers
2. Personal Information
3. Internet or other similar network activity
4. Inferences drawn from other personal information

We share or sell your personal information for the business and commercial purposes listed in Section III to the following categories of third parties:

• Social Media Networks
• Advertising Networks

To exercise the right to opt-out, you may submit a request to us via the “Your Privacy Choices” link in the footer or directly at this email link.

VI. Use of Third-Party Web Analytics Tools

This website uses web analytics tools, such as the Google Analytics web analytics tool, to provide us with an analysis of your use of the website, overall use of and traffic on the website and other related services. These web analytic tools use cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of the website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en

This website uses functional, analytic, tracking cookies and similar techniques, also from third parties such as the Google Analytics, to analyze and improve Bosch and third parties’ services. The third parties use cookies that enable an analysis of your use of the Bosch US website and social media pixels that enable an analysis of your use of Bosch social media channels. Our advertising, analytic and social media partners have access to your use of our site. The information generated about your use of the website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are transmitted to and stored on the respective third parties’ server.

The option provided by Bosch to configure settings for cookies has no effect on third party cookies, pixels, and active components (e.g., YouTube, Facebook, Google, Twitter). Refer to the respective providers’ websites for information about how they handle your data.

Bosch uses any information gathered by such analytics tools to analyze your use of the website, to generate reports on website activities and to perform other website related services to you. Only authorized persons have access to this anonymized data.

VII. Use of Social Plugins as Part of Social Media.

The BoschAutoParts.com Website uses social media plugins (“Plugins”) from social networks like YouTube (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).

If you visit a page on the website that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the website has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button, you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the website to your Social Network account.

If you do not wish your data to be transmitted to the applicable Social Network via the website, ensure that you are not logged into the Social Network before visiting the website, and do not click on any Plugins while on the website.

Our website uses the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the website. Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.

For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, refer to their privacy policies.

VIII. International Data Transfer

Bosch may transfer your personal information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, when processing, storing, analyzing, and otherwise using data. Bosch may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.

IX. Children’s Privacy

Bosch does not knowingly collector use any personal information from online visitors under the age of 16. Bosch does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on websites from time to time.

X. California “Shine the Light” Privacy Rights.

California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their personal information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties.

XI. Use of Links to Affiliated Sites

The website may contain links to other Bosch sites. The website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.

XII. Use of External Links

The BoschAutoParts.com Website may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third-party websites or services; refer to the privacy statements or policies for such third-party websites or services for information about how they collect, use, disclose and protect personal information.

XIII. Chatbot/Chatbox

Within the scope of this Online Offer, we give you the opportunity to learn about the history, products and services offered by us by means of a chat. When using the chat, the chat conversation is recorded and may be accessible by our service providers. You have the opportunity after the chat to rate or comment for improvements to the function. After the chat, data will be deleted soon thereafter.

XIV. Security

Bosch takes commercially reasonable efforts to ensure that your data collected by Bosch through this website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.

When you register with Bosch, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.

XV. Use of Cookies

1. Bosch Cookies.

   Bosch uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of the BoschAutoParts.com Website and mobile security application.

   Cookies are small text files stored on your computer or device when you visit a BoschAutoParts.com Website and mobile security application. If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser’s help function.

   Bosch makes it possible to control the use of cookies. To do so, click the “Change your preferences” link in the Bosch cookie banner. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.

2. Third-Party Cookies.

   The BoschAutoParts.com Website may incorporate content and services from other providers (e.g., YouTube) who, in turn, may use cookies and active components. Bosch has no influence on the processing of Personal Information by these providers. Please note that the option provided by Bosch to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, and Twitter). Please refer to the respective provider’s websites for information about how your data is handled.

3. Cookies, Tracking Mechanisms, and Cookie Retargeting

   Cookies, Tracking Mechanisms, and Cookie Retargeting create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider of these tools is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. The data protection notices of the relevant provider in this context. The following may be incorporated into this website at various times for various marketing campaigns:

Name: Meta-Pixel (formerly "Facebook Pixel")
Provider: Meta Platforms, Inc.

ATTN: Privacy Operations 1601 Willow Road Menlo Park, CA 94025 or online https://www.facebook.com/help/contact/507739850846588 or if you are an EU resident Meta Platforms Ireland Limited, Harbour, D2, 4 Grand Canal Quay, Square, Dublin, Ireland, ("Meta").

We are jointly responsible with "Meta" for processing operations of your personal data in the context of processing on our online offer via Meta-Pixel.

In order to determine the respective responsibilities for fulfilling the obligations under the GDPR and applicable law with respect to joint processing, we have entered into a Joint Controller Agreement (JCA) with Facebook. You can access the main contents of the agreement at the following link: https://www.facebook.com/legal/controller_addendum.

In particular, the JCA regulates which security measures "Meta" must observe when processing personal data(https://www.facebook.com/legal/terms/data_security_terms) and how data subject rights can be asserted against "Meta".

Function: "Meta" processes your personal data on the basis of your consent via the Meta-Pixel to create campaign reports, track conversions, click events as well as targeted advertising outside our websites (retargeting) using HTTP headers (including IP address, device and browser properties, URL, referrer URL, your person), pixel-specific data (including pixel ID and facebook cookie), click behavior, optional values (for example, conversions, page type), form field names (such as "email", "address", "quantity" for the purchase of a product or service).We do not receive any personal data about you from "Meta". We only receive anonymized campaign reports about website audience and ad performance. You may opt-out of receiving interest-based ads from “Meta” by changing your advertising preferences directly on Facebook or Instagram. Alternatively, you can opt-out of third-party cookie use by visiting the Digital Advertising Alliance opt-out page at http://optout.aboutads.info/?c=2&lang=EN or the http://www.youronli-nechoices.com page.

Name: Google Ads Remarketing Tag
Provider: Google plex
1600 Amphitheatre Parkway
Mountain View, CA 94043

Function: Google processes your personal data on the basis of your consent through “Google Ads Remarketing Tag” Pixel for the generation of campaign reports, conversion tracking, click events and targeted advertising outside our website (retargeting) on the basis of URL, referrer URL or inclusion on remarketing lists defined through us, for example. Using the above information, it is also possible for you to be associated with your Google account and included in remarketing lists. We do not receive any personal data concerning you from Google, but rather receive anonymised campaign reports about the target audience and ad performance.

You can stop getting interest-based ads from Google by changing your advertising preferences on the Google website at https://www.google.com/settings/ads/onweb#display_optout. Alternatively, you can deactivate the use of third-party cookies by visiting the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/managing/opt_out.asp or managing the use of device identification in the device settings. You can find instructions at https://support.google.com/ads/ans-wer/1660762#mob.

You can find more information at: https://policies.google.com/privacy

Processing of the advertising identifier / advertising ID

With your consent, we use the so-called “advertising identifier” (IDFA) for devices with the iOS operating system and the so-called advertising ID for those with Android for advertising purposes. These are non-permanent identification numbers for a specific device which are provided by iOS or Android. The data collected through this is not linked with other device-specific information. We use the identification numbers in order to provide you with personalized advertising and to be able to analyze your usage. If you activate the “No ad tracking” option in the iOS settings under “Privacy” – “Apple Advertising” or the “Deactivate interest-based advertising” option on Android under “Google Settings” – “Advertising”, then we are only able to take the following measures: Measurement of your interaction with banners by counting the number of times a banner is shown without being clicked on (“frequency capping”), click rate, determination of unique usage (“unique user”) and security measures, fraud prevention and troubleshooting. You can delete the IDFA or the advertising ID at any time in the device settings (“Reset Ad ID”); a new identification number will then be generated which is not merged with the previously collected data. We would like to note that you may not be able to use all of the functions of our app if you restrict the use of the respective identification number.

XVI. How We Respond to Do Not Track Signals

The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals. However, we recognize the GPC.

XVII. International Users

This is a U.S. website and service targeted to users in the U.S., Canada, and the website and Bosch Services are subject to U.S., Canadian and Mexican laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Services, you are transferring your information to Bosch in the United States. By using the Bosch Services or providing your information to Bosch through the Services you consent to the transfer of your personal information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.

XVIII. Your Rights - US

State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.

We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.

Dependent on the state of your residence, you may be provided the following rights:

Right to know or confirm what personal information is collected
Right to access your personal information
Right to correct inaccurate personal information
Right to delete personal information
Right to know what personal information is sold or shared and to whom.
Right to opt-out of sale of personal information
Right to opt-out of or sharing of personal information for cross-context behavioral advertising
Right to opt-out of processing for the purpose of profiling or targeted advertising
Right to data portability
Right to limit the use and disclosure of Sensitive Personal Information
Right of no retaliation following opt-out or exercise of other rights
Right to appeal
Right to non-discrimination

XIX. Your Rights – Canada

Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:

1. The right to withdraw your consent to the collection, use or disclosure of your personal information.
2. The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
3. The right to challenge the accuracy and completeness of your personal information, and have it amended, updated, or rectified as appropriate.
4. The right to acquire information about Bosch’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our service providers or affiliates, including outside of Canada.
5. The right to data portability.
6. The right to challenge Bosch’s compliance with the applicable Canadian Privacy Laws.

XX. How to Exercise Your Rights

To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:

     Calling us at: 888-43-BOSCH (888-432-6724)

     Sending an email to: privacy.policy@us.bosch.com

     You can also ask us not to sell or share your personal information via the “Your Privacy Choices” link at the footer of our       website.

To assist Bosch in processing your request when exercising your rights, supply the following information:

• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)

Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.

We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

XXI. Response Timing and Format

We endeavor to respond to a verifiable consumer request or access request, as applicable, within60 days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days), where permitted by applicable law, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, where applicable, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

XXII. Personal Information Sales: Opt-Out and Opt-In Rights

Based on your state of residence and if you are 16 years of age or older, you may have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by submitting a request to us via this email link.

To exercise the right to opt-out, you may submit a request to us via this email link.

To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, VCDPA, and other relevant U.S. state laws, please refer to the “Manage Cookies” link in the cookie banner of the website.

XXIII. Authorized Agent

Dependent on the state of your residence, you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent, we require that you:

1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.

The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request. 

XXIV. Non-Discrimination; Financial Incentives

We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. When we offer financial incentives, we request identifiers and contact information, though we may also request additional components of personal information. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We calculate the value of the financial incentive by using the expense related to the offer, and the value of your personal information is the value of the offer presented to you.

XXV. Filing a Complaint

Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.

Under US state laws:  You may file a complaint with the applicable state Attorneys General Office or regulatory agency.

XXVI. Changes to Privacy Notice

Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the website. You are responsible for checking the website frequently to keep apprised of recent changes.

________________________________________________________________________

The effective date of this Privacy Notice is 01/01/2025

Last modified: 03/14/2025

The following information was updated:

• Collection of Personal Information
• Disclosure, Sale and Sharing of Personal Information – Past 12 Months
• Chatbot
• Security
• Authorized Agent
• Non-Discrimination; Financial INcentives (TBD)

XXVII. Contact

To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Bosch Privacy Notice Administrator.

If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:

Email: privacy.policy@us.bosch.com
Postal Address:
Robert Bosch LLC
Privacy Policy Administrator
38000 Hills Tech Drive
Farmington Hills, MI 48331

You may also contact as follows:

Phone: (888-43-BOSCH (888-432-6724))

© Copyright 2025 Robert Bosch LLC. All rights reserved.